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Shipping & Returns

Welcome to our Store Online!

1. Please stop doubting the original shoes, the quality tells everything.
2. Please confirm your shipping address before pay for it, Please leave your phone number for contact. Please provide a valid email address and check emails after you have purchased for any updated information.
3. Please try a visa or master credit card with a good credit instead of other cards.

4.Only one order can be processing at a time, please do not worry that you will be charged twice or third.

Please feel free to Contact us, if you need any assistance.

 

Shipping Policy

1. Our standard delivery method are EMS, USPS, DHL and TNT. Shipping timeframe is about 6-8 working days. Depending on the destination, holidays, weather and other factors beyond Postal Service's control. If there is a delay, please have more patience.

2. We usually ship out orders within 24 - 72 hours if the product ordered is in stock. Please note that our items changes constantly and all products on our website are not guaranteed to be in stock at time of purchase. If your order is out of stock or size, we will contact you by email immediately; so please provide a valid email.

3. After we ship out your order, you will be receiving a tracking number within two days, then you will be able to track the status of your order.

 

Exchange

 

1. We will accept exchanges for a different size or color within 30 days of the original order dispatch date. Please contact us with your Order ID and one of our team members will help you. Feedback now! If you would like to exchange items to a different style, you would have to return your items and email us the style you prefer.

 

2. You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.

 

3. We do not cover the shipping cost of exchanges; you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you. We recommend that you add tracking and insurance when sending items to us for your own protection, as we cannot be responsible for lost shipments. Shipping and handling charges are non-refundable.

4. If you place incorrect items or size, please contact with us within 12 hours, we will help you to correct it.

 

Return & Refund Policy

 

1. We are committed to your complete satisfaction. All ordered items here are closely to the word here "what you see on our website are what you get ".Before enjoying easy exchange & return policy, you must contact us with returning shipping address before sending the items back.

2. All ordered items are the right items you pick here. We promise you of the right order package. So if returning right items for a refund: all returned items are subject to a 20% restocking fee. Shipping and handling charges are non-refundable.

3. We do not cover the shipping cost of returns or exchanges of right order package, you will be responsible for the shipping and handling costs. Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments.

4. All returned merchandise should be sent to the shipping address we email you after you get our feedback here ! All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached.

 

Cancellation Policy


Cancellation of an order must be requested before the order has been dispatched. Cause that we process all orders as quickly as possible within 6-8hours after orders placing, so we are not always able to cancel an order after it is on the air. Hope you can understand in this key point. Any cancellation requests will be treated in accordance with our Return policy.

By using our website, you agree to the terms and conditions of use, as well as our store polices. Please read them carefully before making any purchase of any kind. We will not be held responsible for any liabilities that result from the customers misuse of our website! Thank you for your understanding.

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